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Notes on shipping AI systems.

Working notes on the systems we build: the architecture calls, the tradeoffs behind them, and the production numbers that came out the other side.

The best MCP servers for business, sales and marketing are the four you keep

Which MCP servers for business, sales and marketing are worth connecting: official vs community, read vs write scope, auth, and the cost per extra server.

14 August 2026

Vector databases for production RAG: Pinecone, Weaviate, Qdrant, Chroma and pgvector at 500K records

A production RAG comparison of Pinecone, Weaviate, Qdrant, Chroma and pgvector: filtered search, hybrid retrieval, RAM cost and the reindex nobody plans.

10 August 2026

Enterprise AI agent deployment case studies - what six known rollouts actually show

Six enterprise AI agent deployments read through one grid: Klarna, Air Canada, drive-thru voice, CommBank, Wells Fargo and one of ours. Sources included.

10 August 2026

AI customer support ROI: what a resolution costs and what comes back

What AI customer support costs per resolution, what vendors actually count as one, and a worked ROI calculation you can run on your own ticket volume.

10 August 2026

Business process automation: what to automate, what it costs, what quietly fails

What business process automation is, how it differs from RPA and digitisation, the arithmetic that picks the right process, and where builds quietly fail.

11 August 2026

ICP scoring for B2B lead qualification: the criteria that predict fit

ICP scoring criteria for B2B lead qualification: which ones predict fit, how to weight them, a worked example, and when a model beats a lookup table.

4 August 2026

AI agents vs workflows: one of our seven systems had to be an agent

AI agents vs workflows comes down to one thing: who owns the order of steps. Our production record, the research, and a rule you can apply to your own project.

10 August 2026

EU AI Act compliance for automation you already run

EU AI Act compliance for systems already in production: what binds you from 2 August 2026, what moved to December 2027, and what to change in the code.

24 July 2026

Connect AI agents to your data without handing them a copy

How to connect AI agents to your data through a tool layer instead of a synced copy: sizing tools, permissions, stale context, latency and the write gate.

14 August 2026

RAG for enterprise knowledge base - what actually breaks at 500K records

RAG for enterprise knowledge base search degrades quietly at scale. What breaks on 500K records, in the order it breaks, and what each fix costs to add.

10 August 2026

AI automation for small business starts with a process, not a tool

AI automation for small business, decided process-first: four tests you can run this week, evidence from seven production systems, and a worked example.

14 August 2026

Why AI agents fail in production - a post-mortem with real numbers

Why AI agents fail in production is rarely a crash. It is a fluent, confident, wrong answer that passed the demo. A post-mortem of five failure modes.

10 August 2026

AI grants in Poland, decoded: what a grant of each size actually buys

AI grants in Poland (PARP, Dig.IT, FENG) sell the maximum amount, not the scope. The frame: what a grant actually buys, and the one phase it never funds.

21 July 2026

AI agent development cost, itemized: a frame to price any quote

Most AI agent development cost guides give a $10K-$400K shrug. Here's the frame: the four phases, the run cost they skip, and questions to price any quote.

4 August 2026

Poland's KSeF e-invoicing is live. Here is the invoice pipeline your Polish entity needs.

KSeF is live in Poland. A practitioner's guide to the e-invoicing pipeline: FA(3) XML, validation, GL coding, ERP, and where AI helps vs where plain code wins.

21 July 2026

Build vs buy for AI: the thresholds that actually decide it

Vendors say buy. Platforms say build. A studio that does both walks through the real thresholds - with cost tables, worked examples and a trial checklist.

21 July 2026
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